Shipping and Return Policy

Return Policy

Thank you for shopping with Outdoors For Less. We want to ensure that your shopping experience is as smooth and satisfactory as possible. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when making a purchase from our website.

1. Returns and Exchanges1.1 Eligibility for Returns and Exchanges
   • We accept returns and exchanges for products within 30 days from the date of purchase.
   • To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when it was received.

1.2 Initiating a Return or Exchange

• To initiate a return or exchange, please contact our customer support team at Sales@outdoorsforless.com within the specified return period.
• Provide your order number, a clear description of the issue, and any relevant photos if the product is damaged or defective.
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1.3 Return Shipping

• Customers are responsible for the cost of return shipping unless the return is due to our error, such as receiving a damaged or incorrect product.

1.4 Refund or Exchange

• Upon receiving and inspecting the returned product, we will either process a refund to your original payment method or send a replacement product, depending on your preference and product availability.

2. Refunds2.1 Refund Eligibility
   • Refunds are issued for eligible returns in accordance with our Return and Exchange Policy.
   • Refunds may take up to 2 business days to process.

2.2 Refund Method

• Refunds will be credited to the original payment method used for the purchase.

3. Google Merchant Center Compliance

   • We adhere to Google Merchant Center policies and will ensure that the refund is processed in compliance with Google's guidelines.

4. Contact Information

   • If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team at Sales@outdoorsforless.com

5. Changes to the Policy

   • We reserve the right to update and amend this Return and Refund Policy as needed. Any changes will be effective immediately upon posting on our website.

By making a purchase on our website, you agree to abide by the terms and conditions outlined in this Return and Refund Policy.

Shipping Info

We process and ship items in 1-5 business days, depending on the product ordered.
See product page for usual shipping time.
A few of our smallest items ship by UPS Ground or FedEx Ground.
See product pages for information on how that item ships - UPS, FedEx, Freight Companies.
Most of our products are too large or heavy to ship by UPS or FedEx.
Most of our products ship by Freight Companies which deliver orders with large, 18-wheeler trucks that are (53) feet long.
Can this size truck reach and easily exit your location?

Important Notes Concerning Freight Companies
Your order will most likely be delivered by a Freight Company.
The following information is intended to familiarize you with how Freight Companies operate.

Freight Companies (General):
They deliver curbside - at the street.
The driver will assist you in getting smaller items off the back of the truck - boats, feeders, small blinds.
You would need to have equipment on hand to get larger blinds off the truck - tractor with forks, forklift or skid steer.
Think you might need more help than that? See "Liftgate Fees" below.

Freight Companies (Delivery Options):
They deliver in (53) foot long semi trucks.
Can a truck of this size reach and exit from your location?
If not, you have several options:
1. Meet them nearby and off load onto your truck or trailer.
2. Deliver it to a business address with loading docks and/or fork lifts.
3. Pick up at the nearest freight terminal (this could be 30-40 minutes drive).

Residential Delivery:
The freight company will call you prior to delivery to set a date and delivery time window.
They work Monday through Friday only.
Someone will need to be home to inspect and sign for the shipment.
See "Inspection" below.

Commercial or Business Delivery:
The freight company will just show up.
They work Monday through Friday only.
See "Inspection" below.

Inspection:
You can and should carefully inspect the shipment before you sign for it.
If a box or container shows some external damage, then open the box and carefully inspect its contents - top, sides and bottom.
See "Damaged Items" below.

Damaged Items:
We would suggest that you accept items with very minimal scratches or blemishes.
If you accept an item with minor damage, any compensation for the damage would come from the freight company since they are the ones who damaged it.
For significant damage - takes several pictures, note what was damaged on the waybill and refuse the shipment.
Damaged and refused items must be return to the manufacturer before a replacement is shipped.
This can take 7-10 days on average.

Liftgate Fees:
We keep our shipping costs low by not adding services that you do not need.
We never include Liftgate fees in our shipping charges.
Most items can easily be slid off the back of the truck without a liftgate.
If you feel that you need a liftgate, we can add a liftgate fee of $75 to your order.
If you decide you need a liftgate once the shipment arrives, you will be responsible for a fee of $100 to $150 and this should be arranged with and paid directly to the trucking company.

Important Notes Concerning Hunting Blinds with Towers:
All elevated hunting blinds should be securely tied down.
This is the customer's responsibility.
We sell tie-down kits that can be shipped to you by UPS Ground, if you do not have a local source for these.